Led enterprise analytics within the Chief Data Office, converting Salesforce data lake outputs into revenue-driving dashboards for sales, operations, and cost control. Delivered end-to-end analytics solutions enabling performance transparency, SLA optimization, smarter capacity planning, and improved commercial decision-making.
Salesforce Data Integrity Lead, establishing enterprise-wide governance frameworks, clear data ownership, and automated remediation workflows across core objects, improving data accuracy, reducing duplication, increasing reporting trust, and enabling scalable, accountable Salesforce operations through cross-functional alignment and continuous monitoring processes.
Delivered portfolio-wide investment performance analysis for a Pan-European critical infrastructure provider, comparing actuals to business cases using NPV, IRR, and MoM metrics, and advising executives on capital reprioritisation to improve deployment success, resilience, and long-term ROI across multi-country networks portfolios.
A European telecom company streamlined multi-country regulatory reporting by converting Salesforce data into Ofcom, ComReg, and BundesNetz-compliant submissions. Automated data integration, validation, and reporting reduced errors, improved efficiency by 70%, and ensured consistent, audit-ready compliance across geographies.